New online payment regulations are launching in September 2019. For your security, your bank or credit card provider may need to confirm your identity before your card donation can be processed.
If you are directed to an extra page which says “Your card issuer has requested additional authorisation", please be assured this is normal. Just complete the information requested by your bank and we'll receive your gift.
You will see similar checks beginning to happen on more websites and online shops as they are updated to meet the new regulations.
For every $, £ and € we receive, including donated medical supplies, 91% goes on our vital charity work and 9% goes on growing awareness and our funding. Thank you.